asknet Inc Den of bandits San Francisco, California

I purchased software from these people to download.  One note told me to also download the quick start pamplet.  Everytime I did I was told that the internet had stopped working.  There was a button for visual aid.  I got sound, but no pictures.  I quickly emailed asknig for a refund.  I was told to fill out and sign the following form.  A form that did not exist.  When I tried to get back into the program I got a window telling me the program had failed.  I tried to call and got only scam messages trying to sell me a boat ride for sixty-nine dollars. 

There has got to be a very special place in "Hell" for the people that work there.