ED Magedson – Founder
asknet-shops.com235 Montgomery St., Suite 1025, San Francisco, California United States of America
We have tried but could not find the purchase records for the email address you provided. Please resubmit your request with the email address that you originally used for purchasing the DivX software.
To make sure you are eligible for the upgrade discount, please check the eligibility requirements:
- The DivX Team" "
I thought I may have mis-typed the info. After 5 more inquiries, the same message kept coming back. I then contacted my bank, via e-mail. Although the purchase in question was over 90 days old, I received an instant credit for the original amount, as a "courtesy". But now I have a ten dollar plug-in that is useless, and I'm not really comfortable re-ordering the original program. This whole thing is smelly.
Anyone have an alternate source for buying DivX?
This report was posted on Ripoff Report on 05/28/2010 08:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/asknet-shopscom/San-Francisco-California-94104/asknet-shopscom-DivX-online-shop-of-asknet-AG-Purchased-DivX-Pro-Jan-2-2010-asknet-d-608349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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