• Report: #650617

Complaint Review: asknow.com

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  • Submitted: Wed, October 13, 2010
  • Updated: Tue, October 26, 2010

  • Reported By: adam weiner — Boca Raton Florida USA
asknow.com
3665 east bay dr,st 204 e largo fl. 33771 Internet United States of America

asknow.com circle of stars llc slammed the credit card till it was maxed out, lied to us, became abusive when a complaint was made and they say satisfaction gaurenteed but refuse to honor there ads that are more like false adverti Internet

*Consumer Comment: For entertainment only?

*UPDATE Employee: Wife spent all her money, disgruntled husband

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My wife thought she would have a little fun and only spend a few bucks she is dissabled as well. So after a few minutes of the lies and garbage that the fortune teller spewed all of her money was cleaned out and when she called to say she was not satisfied and wanted a refund they refused and told her that all calls are recorded and that is illeagle and in violation of federal wiretapping laws since nothing was said and no beep was heared like is supposed to happen nor did they ask if she could be recoreded. heck how many people are they blackmailling for what they said in the scam the are running. they also said that they do not have a satisfaction guarentee listed on the web site and it is in the about us section. they also look more like they are a prostitute front instead of a fortune teller scam from the way they have the freaks dressed and possed. They also make it sound like they are real but the are as fake as fake can be with not an honest person in the joke of a company that just lies and lies to the customer and if the customer appoints a person to be there agent to talk to them to try and work out a settlement they refuse to talk and get rude and offensive that people get pissed that they are ripped off and the credit card got maxed out by these frauds they refuse to talk about itor do a thing to fix it. they need shut down ASAP due to the criminal side of what they do and do not do I bet that they do not have a single legitament person on staff and they act like they are just a mafia front or some other orginized criminal entity.  We had the account closed and re opened with new info from the bank before those scammers and theifs could process the rest of the theft but we still got stuck on the first $200 and that is to much for a charge that is not valid.


This report was posted on Ripoff Report on 10/13/2010 04:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/asknowcom/internet/asknowcom-circle-of-stars-llc-slammed-the-credit-card-till-it-was-maxed-out-lied-to-us-650617. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

For entertainment only?

AUTHOR: Ramjet - (U.S.A.)

Give me a break!!  You know and I know that you are not trying to entertain the poor ignorant naive people you ripoff daily.

You are scamming them them by just existing and claiming to be psychics.

Again, I know and you know that there are NO psychics and you are blatantly stealing peoples money by performing silly parlor tricks.

You should be ashamed of yourself but I am sure you are too unethical to be ashamed.

Disgusting.

And to the OP, please do not not communicate with any of these frauds and above all, please do not send them any more money.  If you stick with them long enough they will take you for every thing you have.  Just read some of the pathetic stories on this site and others.
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#2 UPDATE Employee

Wife spent all her money, disgruntled husband

AUTHOR: Asknow Tech Support - (United States of America)

Adam,

As asked for, the charges were refunded. In fact they were refunded on 10/12/2010.  I think you need to realize that she spent money of her own volition. Our website does say "For Entertainment Purposes Only" I will assure you that everything we do is legal, and also kept normally in confidence. IF you were a customer you would have heard the recording tell you that calls are recorded. I would rather have discussed this in private as we normally choose to do. Also, because this service is confidential we normally only speak to the account holder, as i told you in an email. However you seem very disgruntled that your wife spent her money on her credit card and want to open this to a public discussion. The only person with the poor attitude so far has been yourself. Your wife actually warned us of your abusive behavior to the extent that she didn't want you to know of this account, because you would get angry. This comment along with the angry emails AFTER the money was refunded only assure me that her concern was warranted. We didn't scam anyone, We didn't steal anything.We are a company and sell a service. That service is "Psychic Advice." The rates are for our per minute calls are listed plainly. Your wife chose to call back at our per minute rates, she didn't have to.

Patrick
Asknow Technical Support
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