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Report: #1331454

Complaint Review: AskOption.com - London

  • Submitted:
  • Updated:
  • Reported By: Gary — Conyers Georgia USA
  • Author Confirmed What's this?
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  • AskOption.com Address: Suite 50, 2 Old Brompton Road, London, SW London, United Kingdom

AskOption.com AskOption Binary BrokerAskOption.com ©2015-2016 owned and operated by PeakMedia Group LTDAddress: Suite 50, 2 Old Brompton Road, London, SW7 3DQ, United KingdomBusiness address: Blades Enterprise Centre, John Street, Sheffield, South Yorkshire, S2 4SW, Scam Binary Brokers, Rip Off Scam Brokers Austin Malone, London United Kingdom

*Author of original report: AskOption Scam Broker Account Verification

*UPDATE Employee ..inside information: Latest Update

*Author of original report: AskOption Scam Binary Broker Customer Rebuttal

*UPDATE Employee ..inside information: Claim Resolution

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My compliant is almost indentical to the guy who filed on 09/11/2016.  After signing up for a account with Option Robot, their website directed me to sign up with  a selection of two Brokers, Binarybook.com and Askoption.com.  After reading nothing but bad customer reviews on BinaryBook.com. I decided to try Askoption because the only review that I could find of any type was the Bad review found here.    

As soon as I signed up from Option Robot, I immediatley got severals calls from agents from Askoption, trying to rush me into depositing money, lying that they were a licensed and regualted broker and trying to trick me into accepting free trade days  and bonus money.  I was successful in refusing these tricks. AS I was attempting to make by $250 deposit via credit card, I got a call from mary at Askoption, telling me that she was monitoring my login and that she was personally going to help me make my deposit, requesting my credit card informtion over the phone.  I refused and entered the deposit with my computer and then she said the payment didnt go thru and tried tpo trick me into making a 2nd and 3rd deposit wit the same credit card.  I called my bank and stop the charges, got a different card and made the deposit.

Three days when by and my account had not been activated and everytime I called their office, all I got was busying signals.  Clearly, they monitor and block your calls after they got your money.  Today 10/03/2016, I sent them a email requesting that they cancel my account and refund allof my used $250.  Within 10 mins of my email, I get a call from a guy claiming to be my personal broker calling himself "Austin Malone".  I told him that all I wanted was a refund and to close my account but he just tried to talk over me telling me what a great trader has was, how many VIP clients he had and that he would make me so much money if I made a larger deposit.   I refused and told him that the only way that I would remain a client was if he had no deals with my account, I would be the only person to traded and operated Option Robot.  He agreed with my request and said that my account would be ready for me to trade later this evening.  I emailed Askoption new business reinterated my conversation  and terms with Austin Malone.  4-5 hours later, my login was removed from OptionRobot's website, I login into Askoption to discover only an $8.75 balance with no trade history, no open or closed positions.  Just that my money was gone.  Now I can't log back into the Askoption website and have filed a complaint with my credit card company.

 

These people are the worst scammers.... Stay Away!!!!

 

Gary g

This report was posted on Ripoff Report on 10/03/2016 07:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/askoptioncom/london-sw7-3dq/askoptioncom-askoption-binary-brokeraskoptioncom-2015-2016-owned-and-operated-by-peak-1331454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
2Consumer
0Employee/Owner

#4 Author of original report

AskOption Scam Broker Account Verification

AUTHOR: - ()

POSTED: Tuesday, October 04, 2016

Here is all of the email communications and account verifications that I received from these Scammer who call themselves AskOption and steal peoples money. Now I see they do have a employee names Austin Malone who they admit "thinks he's a Big Shot" trader.  Please confirm if what Austin Malone says is true about AskOption creating the Option Robot automated trading platform and software?

 

MY Account with AskOption.com is: gold8165@gmail.com  #9909

See Attached

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#3 UPDATE Employee ..inside information

Latest Update

AUTHOR: ASKoption - (United Kingdom)

POSTED: Tuesday, October 04, 2016

 

We are terribly sorry for misunderstanding in our previous submission.

Austin Malone is one of our employees. He is one of our leading analytics and works only with successful traders.
We were still not able to detect a client who posted this review, but will be glad to solve all the issues, if there's any.

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#2 Author of original report

AskOption Scam Binary Broker Customer Rebuttal

AUTHOR: - ()

POSTED: Tuesday, October 04, 2016

My Customer ID assigned is my email address:  gold8165@gmail.com

I also saw the account number on the OptionRobot/Askoption web portal:  9909. I received a call from  (646) 757-1536, a femaie with an asian accent who said her name was Mary at the Askoption, told me that she was monitoring my login to the asksoption web portal and that she was going to help me process my initial deposit.  

Mary asked me for my credit card number so she could expedite the payment process.  I refused, when I pushed the submit payment button, mary said that the payment did not go thru and for me to hit the submit button again, and I refused, hung up the phone and called my credit card company to stop the payment.  I changed creit cards and made the payment and got a confirm from Askoption that the payment cleared.

I received a call on 10/03/2016 @ 3:58pm from (646) 757-1536, A man with a asian accent indentifying himself as Austin Malone, a VIP Broker with AskOption. He said that he had over 6000 happy investors and that he could make me huge profits if I was willing to deposit more money and let him trade my account but I refused. He then said that Askoption was the creator of the OptionRobot automated trading platform but he could deliver over 92% winning trades only if I allowed him to trade my account.  I refused again.  Then he said that he would activate and trade my account and we could talk tomorrow after I looked at the account results.  Again, I told him "Absolutely Not!

Austin then said that he would authorized me to trader my own account with Option Robot and that my account would be active later that evening.  When I checked my account with Askoption that evening. My balance was $8.75, there was no trade history, no previous trades, no present positions.  Just that my money was gone. My account link to Askoption on the Option Robot had been deleted.  My password and username with Askoption has now been blocked and I no longer have any access.

I see no reason to take 10 business days to refund me $250.00.  What troubles me equally is that Austin Malone said that AskOption.com created the OptionRobot trading platform.  They were able to disable my access to Askoption via the Option Robot platform.  Could this mean that OptionRobot is a scam too? 

Gary g

 

 

 

 

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#1 UPDATE Employee ..inside information

Claim Resolution

AUTHOR: ASKoption - (United Kingdom)

POSTED: Tuesday, October 04, 2016

I am writing on behalf of ASKoption.com (Binary Options Broker).
We are sorry that you have experienced some issues, while using our platform. Please confirm your customer ID, so we can make sure that you are registered in our system.

Please Note:

- We never request credit card information over the phone, since we have a regulated online payment system.
- We don't have an employee named Austin Malone.
- We have a strict refund policy, described at https://askoption.com/terms-and-conditions/, that states: The Company (ASKoption) undertakes to make a refund in 10 days after receiving a letter with the request.
- Our customer support works 24/7:

If your name, or a name of our employee was changed due to the privacy policy, please let us know, so we can solve your issue as soon as possible.

ASKoption values its reputation, and always ready to help all our customers. So please contact us, for further resolution.

Please Note:

We find it disturbing when bots of our competitors trying to ruin our reputation, by leaving fake reviews on our company and services that we provide.

Since no one left a response to our previous messages, and never bothered to contact ASKoption for resolution of their issues, we can officially declare that we became victims of bot attacks. So far, all reviews on ASKoption.com that were posted on ripoffreport were left by people that have never been registered in our system, thus have no right to publish any reviews about ASKoption.

Our support works 24/7 to provide our customers with round the clock help!
Do not hesitate to contact ASKoption via:
help@askoption.com
Phone: +44-203-519-8515

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