- Report: #872504
Report - Rebuttal - Arbitrate
Complaint Review: ask=ziinga.com
ask=ziinga.com ZIINGA PENNY AUCTIONS ask-ziinga is a penny auction site bordering on the illegal and most definitely a scam. First off in order to bid on merchandise, you have to buy bids. Internet
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But should an item sell and you have been bidding on it, you are supposed to be able to purchase the item along with the auction winner at the last bid amount.
I was bidding on an item, when suddenly the auction stopped and stated that the item was sold. So I went to the "BUY NOW" option. During the finalization of the transaction, they at no time showed an invoice with a number or amount on it. I entered the information needed to completee the purchase and hit "submit" I was under the assumption that I was purchasing the item for $27.11, but when i fianlly saw the invoice it was in excess of $650.00. As soon as I saw this I immediately contacted the customer service dept. and advised them that there had been an error.
Because of this huge price difference, I wanted to cancell the order a.s.a.p. No more then 10 min. passed between placing the order and cancelling the order.
When i received my credit card statement, I was shoclked to see that they had charged me for the full retail price of the item plus an addition $90.00 for a membership I did not want. Plus, I had not given them permission to debit this particular credit card with the phony membership fee.
I have contacted this company repeatedly, requesting that they remove these charges against my credit card. To no avail. Each time that I sent them another email requesting retribution, they came back with another B.S. rule they had just made up as an excuse not to refund my money.
I have reported them to my credit card comp. and put in a dipute against them, but so far I seem to be loosing the battle. This company is a class "A" scam job. They are only interested in how much they can fleece their users for until they get wise to the game.
I question the reseting clock issue and was told that the clock only stops if th e bidding stops and you are the last man standing. They advertise that you can win items for as much as 85% less then retial, but in order to that you would have to be the only person bidding on said item, and were that case, I am sure that they have ringers to step in to keep the auctioning and clock going.
I have run into some pretty disreputable people on the internet, and if this one does not take the cake, they are a close 2nd.
This report was posted on Ripoff Report on 04/23/2012 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/askziingacom/internet/askziingacom-ZIINGA-PENNY-AUCTIONS-ask-ziinga-is-a-penny-auction-site-bordering-on-the-i-872504. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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