The Principal Management Group, also known as Associa is a very corrupt company. This management company has a history of posting late payments for the sole purpose of charging late fees and n**i style tactics to extort money from residents.
There are 3 offices in Dallas, TX but still have the checks mailed to Phoenix, AZ. The reason is so they can charge late fees then late fees on the late fees to the tune of over $100. They will try to get your debt card information and charge what ever they want and you can not do anything about it (and they have).
They also go around the complex looking for violations. I lived on the second floor with the fence and property line right behind my unit. I was told to move some gardening equipment (a rake, spade and a few small tools) or face a fine every month that they were visible to the people in another complex not managed by them. If I wanted to keep them there I was going to have to give her a bribe to make the problem go away. So I gave her $300 then she came back 6 months later and she tried to do it all over again.
If you want to speak with anyone at their corporate office other than the receptionist good luck. You are just put in to a voice mail and then they might get back to you in time (generally a couple of weeks later). Considering the amount of money that they charge they should remember that they work for you and you don't work for them.
They would rather nit pick at rules that they can fine people for rather than fixing anything. My building is sinking on one side but they don't take any action to fix the problem. They would rather send out letters about littering in the parking lot and how much they are going to fine their residences.
My self and others at the condo complex are going to push the board to get rid of these crooks. Don't make the same mistake that we made. AVOID doing business with these criminals. They have several law suits against them right now and if I have anything to say about it they will have another.