• Report: #207737

Complaint Review: Assurance Plus - Diverse Marketing Concepts

  • Submitted: Thu, August 24, 2006
  • Updated: Wed, December 13, 2006

  • Reported By:Taylors South Carolina
Assurance Plus - Diverse Marketing Concepts
3644 E. Mcdowell Road, Suite 114 Phoenix, Arizona U.S.A.

Assurance Plus - Diverse Marketing Concepts Ripoff Direct Deception promised web site that doesn't exist complete fraud Phoenix Arizona

*UPDATE Employee: 100% satisfaction

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On or about April 17,2006 I received a call from a representative of Assurance Plus with an outstanding offer to join their organization with an outstanding web site that was guaranteed to produce large revenue for just $299.00. I accepted the offer and joined. About a week after another person representing Diverse Marketing Concepts called me concerning my Assurance Plus web site promotion I chose the platinum plan which was to include 15,000 motivated visitors to visit my web site within one year. This person's name was Joe Hickey. The cost of this promotion was $3,100.

After two weeks a web site was produced which took 3 minutes to load and loaded onto Assurance Plus advertising site and after an advertising spill an enter button appears which requires another minute to load, a total of 4 minutes.

I hope that this rip-off report can result in a complete refund of $3399.00. I am very much interested in a civil action against these crooks. Please note the web site I describe above now does not exist!

Taylors, South Carolina

This report was posted on Ripoff Report on 08/24/2006 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Assurance-Plus-Diverse-Marketing-Concepts/Phoenix-Arizona-85008/Assurance-Plus-Diverse-Marketing-Concepts-Ripoff-Direct-Deception-promised-web-site-that-207737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

100% satisfaction

AUTHOR: Matthew - (U.S.A.)

My name is Sierra Rutland and I am the Quality Assurance Manager for Assurance Plus and Diverse Marketing Concepts. I had to take a minute to respond. There is no doubt that even the greatest program in the world will not work or satisfy everyone. This is just like any other business it takes effort and time to build the business. We take every measure possible to ensure that each client has incredible opportunity to succeed in this business.

Please take a minute to let me explain. If you set 100 people up in a franchise that has a track record for success, statistics prove that at least 10 (most likely many more) of them would unfortunately fail. At least 60% of all people who open a restaurant fail in the first year. It is no different with this business except we have over a 90% satisfaction rate and the start up costs are a fraction of the other options I have mentioned. I would be wrong to say that this business will work for everyone, but one thing to remember is that it is a business and some effort has to be put in by the owner. The unfortunate part is that negative feedback is mostly what people take the time to post. I feel bad for the small percentage of people that were not satisfied with our business.

The prime example of this is a client named Max that has posted on this very site.
Max has been instructing people to go straight to the BBB and the Attorney General. When indeed if he would have contacted us directly and let us know his dissatisfaction we may have had the chance to satisfy his needs or let him out of the program without all the energy he has had to put out.

If it is something we did to let Max fall through the cracks than I will accept that and I apologize for the company. My goal is for every client to be satisfied and I will do whatever it takes to reach that goal.

We do have people that purchase our program and do not put in the effort and time to give the business a chance for success. If you have given our business a try and it is not working as you hoped please call our customer satisfaction line and let's discuss options that could get the business working at an optimal level or anything else we can do to ensure 100% satisfaction.

Please feel free to call 1-888-600-8955 and we will be more than happy to assist you in any way.

My Thanks,

Sierra Rutland
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