Complaint Review: Assurance Wireless - Charleston Illinois
- Assurance Wireless P.O. Box 618 Charleston, Illinois USA
- Phone:
- Web: www.assurancewireless.com
- Category: Cellular Phone Companies
Assurance Wireless Virgin Mobile They are discontinuing service for no valid reason for free phone Charleston Illinois
*REBUTTAL Individual responds: it sad
I faxed over my Access/Snap card for free phone to continue service. They are refusing to give me service anymore.
This report was posted on Ripoff Report on 04/06/2016 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/assurance-wireless/charleston-illinois-61920/assurance-wireless-virgin-mobile-they-are-discontinuing-service-for-no-valid-reason-for-1298177. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Individual responds
it sad
AUTHOR: pinche - (USA)
SUBMITTED: Monday, March 20, 2017
i have sent my application 5 times, I live in a rural town Kalama Wa 98625, our post office does not have a mailman that delievers mail, so we are forced to get a PO Box. yet assurance wont qualify you with a PO Box, so i gave them my street address, yet i have to add the three digits of my po box to the street address for the post office to know where to store my mail. when i add the 3 digits to my street address, it disqualify me saying there is no such apartment there. So i cant win! i have called them and expalined this problem, i have sent a note with my 4th and 5th application expaining the problem, yet they still wont understand wont call me to help fix the problem and continue on disqualifying me.. this is very sad since they where pick by the governamnet to help us less fortunate. yet they are like robots cant apply common sense figuring out that there process sometimes wont fit every city out there.
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