• Report: #1053040

Complaint Review: assurance wireless

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  • Submitted: Wed, May 22, 2013
  • Updated: Wed, May 22, 2013

  • Reported By: Djbm — sanford North Carolina
assurance wireless
Internet USA

assurance wireless paying for unlimited? Internet

*UPDATE Employee: Assuance Wireless

*UPDATE Employee: Assurance Wireless

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I am a customer of assurance wireless and i pay for unlimites calls texts and internet 32.10 mo. I am not able to resolve internet issues with them  since  march . i made  several calls and spend quite a bit of time  with troubleshooter they have not resolved the issue .  i was told sprint was having some issues . today may 22 2013 i called and was told issue resolve and i could get on the interne .

that wasn't true. called back another tech. said  headquarters are upgrading and there was nothing they could do  . well i am upset because they should have told me that from the beginning. deceptive and fraudulent practice    yet and still they took  32.10 .i am going to change providers . frustrated in Nc and they should be made to  refund some of your money 


This report was posted on Ripoff Report on 05/22/2013 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/assurance-wireless/internet/assurance-wireless-paying-for-unlimited-Internet-1053040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Assuance Wireless

AUTHOR: Assurance - ()

 First please let me apologize for the difficulty you have experienced.  If you would like to send an email to Experience@AssuranceWireless.com with a summary of the issue and a way to contact you, we will be happy to have someone look into it for a resolution.  Again we apologize for the inconvenience you have experienced. 

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#2 UPDATE Employee

Assurance Wireless

AUTHOR: Assurance Wireless - ()

First please let me apologize for the difficulty you have experienced.  If you would like to send an email to Experience@AssuranceWireless.com with a summary of the issue and a way to contact you, we will be happy to have someone look into it for a resolution.  Again we apologize for the inconvenience you have experienced. 

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