• Report: #959544

Complaint Review: Asurion

  • Submitted: Wed, October 24, 2012
  • Updated: Wed, October 24, 2012

  • Reported By: suzie_chapstick — coolidge Arizona United States of America
phoenix, Arizona United States of America

Asurion I feel like I've been robbed.... TWICE! phoenix, Arizona

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I work in a bar and my purse, along with everything in it was stolen. It's a sickening feeling. After cancelling bank cards and such I had to file a claim for my cell phone.

Asurion pretty much robbed me again.

They made it extremely difficult to file a claim first of all. It took 3 days to be completed. I had to send them an affadavit, proof of purchace (which was loooong gone after almost two years) a copy of my phone bills and more. Thats fine. whatever. I'm glad they're secure in that sence. However, I had to pay them a $199 non-refundable deductable to get my phone replaced!! SERIOUSLY??!?!

I only paid $99 for the phone to begin with. And all the years I've had AT&T I've paid my insurance and never once used it. For them to turn around and charge me and extra $199 is ridiculous. I feel like I've been robbed all over again. Thanks Asurion. You suck.

This report was posted on Ripoff Report on 10/24/2012 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Asurion/phoenix-Arizona-/Asurion-I-feel-like-Ive-been-robbed-TWICE-phoenix-Arizona-959544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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