• Report: #1115272

Complaint Review: At Home Publishing

  • Submitted: Mon, January 13, 2014
  • Updated: Mon, January 13, 2014

  • Reported By: Marqu — Minneapolis Minnesota
At Home Publishing
701 N. Green Valley Pkwy #200 Henderson, Nevada USA

At Home Publishing highly pissed off Henderson Nevada

*Consumer Comment: Suggestion!

*REBUTTAL Owner of company: Please Provide Us Your Contact Information

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I'm highly pissed off because as a single mom, I'm tired of not having enough money to even pay bill.  I want to build a better life for my kids so I decided that by buying Small Business Opportunities magizine I was stepping in the right direction so I could not only pay the bills but also spend quality time with my family.  I saw the advertisement by At Home Publishing an thought it would be a worthwhile investment since I could still do whatever was needed at home. I still have yet to get anything from them for my 40 dollars. I'm very mad since times are now harder than usual an that 40 could have atleast went towards putting some food on the table. Thanks for wasting my time and money At Home Publishing. 


This report was posted on Ripoff Report on 01/13/2014 08:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/At-Home-Publishing/Henderson-Nevada-89074/At-Home-Publishing-highly-pissed-off-Henderson-Nevada-1115272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Suggestion!

AUTHOR: Doughboy - ()

Please note, I was very skeptical of this company. I like their effort  at correcting your frustration. But, I would like to suggest to At Home Publishing that their magazine advertisements do no include any of the information other than a bussinesss title and address. Should at have a 800 number and a website. Something that would make me feel comfortable. Not just a blind hey here's my money hope you send me something. Just my opinion.

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#2 REBUTTAL Owner of company

Please Provide Us Your Contact Information

AUTHOR: athomepub - ()

Hello,


We pride ourselves in 100% satisfaction guarantee.  If did not get your package, please email us immediately with your name, email, phone, address and the estimated date of purchase. Without such information this we cannot possibly know who you are or even how to resolve this issue. Often times we have seen that even though we tell our customers to print your name legibly on the order form, some individuals choose to not do so and cause your order to become undeliverable by the US Post Office.


If you had directly informed us by mail or email, that you did not get your order, we would have immediately sent you a replacement. However, you chose to contact this 3rd party website, again omitting your customer/contact information and therefore continue to make it impossible for us to resolve this issue.


Please send us your information, we will then research our database, confirm your address we have on file and the date the order was shipped. We will also send you a replacement information kit immediately. Please allow us to help you vs choosing to stay ‘Anonymous’ and making it impossible to know who you are.


Best Wishes

Customer Service Center
(626) 244-8647
support@athomepub.com
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074

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