aroused
  • Report: #915533

Complaint Review: [atriot health health option one

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  • Submitted: Sat, July 21, 2012
  • Updated: Tue, August 28, 2012

  • Reported By: c,m,m — somerset Pennsylvania United States of America
[atriot health health option one
998c old country road#335,plainview n.y. 11803 plainville n.y., New York United States of America

[atriot health health option one the company is totally misleading,and the girl i spoke with outright lied about benefits plainville n.y., New York

*UPDATE Employee: We are not saying...

*Author of original report: reply

*UPDATE Employee: Without knowing...

*Author of original report: Complete Scammers!!

*UPDATE Employee: Client recorded a verification...

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the lady i spoke with outright lied to get me to take a policy,and when I called to find out what was going on,I was told she (Courtney) was no longer with the co. Then I called to speak to another agent Richard D.,and he wanted me to call Courtney myself. Please,please, DO NOT TAKE A POLICY with these people,we're out almost a thousand dollars,I also called to cancel the policy and they charged my credit card anyway,then they told me I hadn't cancelled,when in reality I had,now the credit card co. is fighting the charges. Chris Somerset,Pa

This report was posted on Ripoff Report on 07/21/2012 06:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/atriot-health-health-option-one/plainville-ny-New-York-11803-4981/atriot-health-health-option-one-the-company-is-totally-misleadingand-the-girl-i-spoke-915533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We are not saying...

AUTHOR: stu - (United States of America)

...a problem does not exist. We are saying that management can't pursue this here without more information such as your name etc. We have no way of matching this complaint to any records otherwise.
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#2 Author of original report

reply

AUTHOR: c,m,m - (United States of America)

You need more info? I talked to at least half a dozen people!!! What you need is to all get the same info and get on the same page  WITH ThE RIGHT!!! INFO>
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#3 UPDATE Employee

Without knowing...

AUTHOR: stu - (United States of America)

...this client's name none of this can be verified. Out a thousand dollars for what? Were any medical benefits used?
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#4 Author of original report

Complete Scammers!!

AUTHOR: c,m,m - (United States of America)

The girl I spoke with on July 6th absolutely!!!!!! assured me the money wouldn't be taken from my credit card!1 In hindsight I should have cancelled my card immediatel My question to this DUBIOUS health? care plan is WHY WOULD I SAY I HAD CANCELLED<IF I HADN"T??????????????   some names of whom I spoke with are Richard dell,kemberlyn,courtney,sherrie.
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#5 UPDATE Employee

Client recorded a verification...

AUTHOR: stu - (United States of America)

...which clearly instructed them to call the plan administrator to cancel. As agents can't cancel their client's plans, any such call would not stop a credit card from being charged. "We're out almost a thousand dollars..." can't be addressed without more information. If it relates to a medical bill once again the plan administrator would quickly look into this and address the problem if one existed.
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