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Report: #1298570

Complaint Review: AT&T - Dallas Texas

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  • Reported By: AT&T is a big scam — Williamsburg Ohio USA
  • Author Not Confirmed What's this?
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  • AT&T 208 Soft Akrd Street Suite 3700 Dallas , Texas USA

AT&T AT&T Sucks Dallas Texas

*Consumer Comment: Not a RipOff..

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Wow where do i start well I have had at&t for over two years and ever since i have gotten AT&T from the first month i never recevied a bill for it and so i didnt know i had a bill i new nothing about the online account i assumed they were going to mail me a bill well they never did so i didnt send them a bill well i complained and stuff well by that time it was two months behind so i have been paying as much as i can but now i am 1,175.00 behind because of it and they refuse to do anything about it. So i have filed complaint and filed complaint and nothing is getting done i have spoke with the Office of the president the executive people and they do nothing acvcept saying they are sorry so i called 210-821-4105 and asked to speak with the CEO and convently they dont accept personal phone calls so they dont want to do anything to help me i am very frustrated and agravated with this company so please take my advice dont get sucked into there lies. Cause that all they are is lies and more lies. Then when they get caught they dont do nothing about it.

This report was posted on Ripoff Report on 04/08/2016 07:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att/dallas-texas-75202/att-att-sucks-dallas-texas-1298570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Not a RipOff..

AUTHOR: Robert - (USA)

POSTED: Saturday, July 16, 2016

First off it is your responsibility that if you are not getting a bill to contact the company.  YOU signed up for service, YOU know you need to pay for it.  But even if we take it as an error on their part, that was TWO years ago. 

If you have not only been unable to "catch up" those two months in the last two years but are now over $1100 behind that is on you and you alone.  To the point where it would be very obvious that you probably shouldn't have gotten service to begin with.  Which again falls back on you making an irresponsible decision.  In fact if anything I am rather shocked that you still have service with them, as with most companies you would have been disconnected a long time ago.

As for calling the CEO.   Sorry, you(or any customer) are not important to CEO's of major companies for them to give you the time of day.  They have much bigger things to worry about than taking phone calls from delinquent customers..that is why they have people under them.  This is not just this company but every major company out there. 

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