- Report: #761419
Report - Rebuttal - Arbitrate
Complaint Review: AT&T INC
AT&T INC208 S. AKARD AT. DALLAS, Texas United States of America
AT&T INC AT&T WIRELESS AT&T REFUSED TO REPLACE MY MOTOROLA C139 PHONE WHILE IT WAS UNDER WARRANTEE, I SPOKE WITH TORIAN THOMPSON ON 3/2010 AND HE PROMISED A NEW FLIP PHONE TO REPLACE MY DEFECTIVE MOTOROLA PHONE, WHEN I CAL DALLAS, Texas
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AT&T REFUSED TO HONOR THE WARRANTEE ON MY DEFECTIVE MOTOROLA C139
I SPOKE WITH TORIAN THOMPSON IN THE PRESIDENTS OFFICE OF AT&T IN MARCH OF 2010. AT THAT TIME HE PROMISED ME A NEW FLIP PHONE TO REPLACE MY DEFECTIVE PHONE. WHEN I CALLED AT&T TO ARRANGE REPLACEMENT OF THE PHONE THEY TOLD ME TORIAN THOMPSON NO LONGER WORKS IN THE PRESIDENT'S OFFICE AND THEY REFUSED TO REPLACE MY DEFECTIVE CELL PHONE.
THIS PHONE WAS BROUGHT BACK TO THE DEER PARK, NY AT&T CELL PHONE STORE WHILE IT WAS STILL UNDER WARRANTEE AND THEY REFUSED TO GIVE ME ANOTHER PHONE.
#DO NOT BUY FROM AT&T WIRELESS THEY ARE A BUNCH OF CROOKS!!!!#
#AT&T IS THE WORST CELL PHONE COMPANY, THEY HAVE ZERO CUSTOMER SERVICE AND VERY POOR CELL PHONE RECEPTION!!!!#
#WHENEVER THERE WAS A PROBLEM WITH MY PHONE ALL THEY DID WAS GIVE ME LIP SERVICE AND DID NOTHING!!!!#
#HELP PUT AT&T OUT OF BUSINESS BY NOT USING THEIR SERVICE#
IF ANYONE ELSE HAD THE SAME PROBLEM I WOULD LOVE TO HEAR FROM YOU
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 08/05/2011 12:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-INC/DALLAS-Texas-/ATT-INC-ATT-WIRELESS-ATT-REFUSED-TO-REPLACE-MY-MOTOROLA-C139-PHONE-WHILE-IT-WAS-UNDER-761419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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