• Report: #1062043

Complaint Review: at&t uverse

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  • Submitted: Tue, June 25, 2013
  • Updated: Wed, March 19, 2014

  • Reported By: Sam G — lake forest California
at&t uverse
208 S. Akard St Internet USA

at&t uverse Empty Promises and Over charging Dallas texas

*Consumer Suggestion: Suggestion

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 i had Max uverse 12mbps plan for a year for $29.95, After i called to cancel service due to relocation was told that i can continue service with them and was offered to reduce the price to $24.95 for next 12 months and free service transfer to my new home. After a month i got a bill with Charge of $51.00 for Max 12mbps plan and $49.99 activation fee!! After i contacted them and explained was told that have to wait for them to file a case in a special department(cant remember the name) and they will get back to me and will be able to fix it. 3 months goes by and im keep getting charged $51.00 and each time that i call them telling me to wait. Finally canceled the service today after it got suspended since i refused to pay the last bill. DON"T trust any special offer on the phone, i even had order number and name of the agent that gave me the offer but couldn't do anything with it.


This report was posted on Ripoff Report on 06/25/2013 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/att-uverse/internet/att-uverse-Empty-Promises-and-Over-charging-Dallas-texas-1062043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

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AUTHOR: Not Applicable - ()

Please read my report:

http://www.ripoffreport.com/r/ATT-UVerse/Dallas-Texas-75202/ATT-UVerse-ATT-UVerse-billing-bait-and-switch-FCC-FTC-BBB-of-Dallas-Attorney-Gene-1132008

If they quoted you pricing, I'd suggest that you file some reports with government agencies (e.g. FCC).

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