- Report: #363971
Report - Rebuttal - Arbitrate
Complaint Review: AT&T Wireless
AT&T Wireless13550 Independence Parkway Fort Worth, Texas U.S.A.
AT&T Wireless AT&T Bait and switch with lousy customer service Fort Worth Texas
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Two days of being on hold and getting passed around by numerous agents and supervisors later I finally got to the point where someone could activate the phones. Next they ask me what my plan is and I told them what they sold me. They said family plans for $59.99 plus $9.99 only include 550 minutes. At this point I was ready to reach through the phone and grab them by the throat.
This company says one thing and does another. None of the reps have a clue what's going on. Also I was told my land line activation would be $20 only to be told by the other rep it would be $53. Stay far away from these clueless, incompetent wastes of space.
This report was posted on Ripoff Report on 08/18/2008 07:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/ATT-Wireless/Fort-Worth-Texas-76177/ATT-Wireless-ATT-Bait-and-switch-with-lousy-customer-service-Fort-Worth-Texas-363971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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