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Report: #1322355

Complaint Review: AT&T - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Frank — Torrance California U.S.A.
  • Author Confirmed What's this?
  • Why?
  • AT&T Nationwide USA

AT&T Bait and Switch "won't agree to their contract" Carol Stream Nationwide

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On or around May 29, 2016 I had placed a call to At&t on billing paper work problems, after that was completed the sales personal convinced me to take a LG mini G-pad for a 1 time charge of $0.99 to stay 2 years because my other services were out of contract. I had asked a number of times was there going to be any other charges because if there was I don't want or need the Pad. To confirm and verify I asked him to E-Mail a Statement showing Total cost with break down - which he did on May 30, 2016 9:20 a.m. (See Attached E-Mail). As shown total cost was only $0.99 as agreed too with NO other charges including and any Features.

 As stated above AT&T stopped mailing me paper billings so I was not able to review for changes or any addition cost. After 2 months of requesting paper billing I found they did add two addit cost ($7.99 & $11.66) to the total billing making the bill increase by $19.65 per month or $471.60 for 2 years. I called on 8/10/16 to dispute added charges at that time they refused to back off and live up to their agreed contract but wanted me to cancel and pay them for a canceling a service

This report was posted on Ripoff Report on 08/13/2016 04:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/nationwide/att-bait-and-switch-wont-agree-to-their-contract-carol-stream-nationwide-1322355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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