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Report: #1226464

Complaint Review: AT&T - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Babystang — Sunnyvale California USA
  • Author Not Confirmed What's this?
  • Why?
  • AT&T Nationwide USA

AT&T Uverse, AT&T, AT&T DSL ATT bait and switched, lied and ripped me off Sunnyvale Nationwide

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 DO NOT BUY ANYTHING FROM AT&T!!! They are ripoff artists!! I ORDERED MY Uverse service MONTHS AGO at an agreed upon recorded conversation price of two phone lines + Uverse for $34.99 a month for a year and they sent the first bill at $59.99 a month and added fees to $68+ total. I called them over fifteen times on this and they will not listen to the recording nor change my bill amount. They sent a second bill of $59.99. They have disconnect me even though I'm in 4 online college classes and tried to resolve this with them. They told me the person lied to me who offered me the $34.99 price and they won't do anything about it! The first month I didn't even have service. They were out here weekly trying to figure out why there was no outside signal, even after installing everything, IT STILL DID NOT WORK. I HAVE MADE NUMEROUS ATTEMPTS TO CONTACT THEM AND ALL THEY DO IS GIVE ME THE RUN AROUND. THIS COMPANY IS A SHAM!! I AM LAUNCHING A CAMPAIGN TO INFORM AND WARN PEOPLE OF AT&T's Uverse HORRIBLE BUSINESS PRACTICES!! I was told that they have been told to lie to people just to get them to switch to UVERSE!! I told them when I agreed to the Uverse deal that if I was charged incorrectly I want a guarantee they would put me back to my DSL with them at $14.99 a month, the person agreed and I've requested It numerous times and they say they cannot and will not switch me back!! PLEASE SPREAD THE WORD AND LET EVERYONE KNOW AT&T Are Thieves AND LIE TO THEIR CUSTOMERS!!!!! I don't want anyone else to have to go through this same crap that I have.

This report was posted on Ripoff Report on 05/02/2015 11:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/nationwide/att-uverse-att-att-dsl-att-bait-and-switched-lied-and-ripped-me-off-sunnyvale-nati-1226464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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