- Report: #1103973
Report - Rebuttal - Arbitrate
Complaint Review: AT&T
AT&TPO Box 5025 Carol Stream, Illinois USA
AT&T $818 phone bill rip off Senior Citizen Carol Stream Illinois
*Author of original report: Who the h*** are you?
*General Comment: who...
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My elderly father recently signed up for home phone service and didn't sign up for the long distance plan. I believe AT&T took advantage of my father's lack of English skills and disregarded his needs. One month goes by and he receives a bill for $817.79. After speaking with many reps and supervisors, they state there is nothing they can do except credit $99 for our troubles. I think its irresponsible for a company to charge someone who obliviously made a mistake and living on Social Security income of $476 a month to make them pay $800 for phone calls. One phone call was $76.....They stated over and over that they can't do anything about it.....I don't think this is right or ethical. If they didn't sign up for long distance, then disconnect or disable the option. SOMEONE PLEASE HELP! My father simply cannot pay this bill!
This report was posted on Ripoff Report on 12/03/2013 11:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/ATT/Carol-Stream-Illinois-60197-5025/ATampT-818-phone-bill-rip-off-Senior-Citizen-Carol-Stream-Illinois-1103973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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