• Report: #1098124

Complaint Review: AT&T

  • Submitted: Sat, November 09, 2013
  • Updated: Fri, April 11, 2014

  • Reported By: xmccalla — Cedar Park Texas
AT&T
Cedar Park, Texas USA

AT&T UVERSE Salesman said there was no contract, now Early Termination Fee, and contact? Cedar Park Texas

*Consumer Suggestion: Suggestion

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An AT&T sales rep came to our house.  She had paperwork, and offered great deals on internet, cable, and phone.  We were told by her there was no contract, if the services were not what we liked we could always switch back to our current provider.  Well, we thought since there was no contract, it can't hurt to try.  We did, we switched and the service was awful.  It froze, and was slow. 

So we switched back.  After that when we called to cancel, the guy says you know you have a contract right?  There is a 150 dollar fee.  I said no, we signed we had no contract.  He says they emailed the terms, and everyone has a contract.  We can't expect such a good deal for no contract.  He doesn't know what the door to door people claimed, but we have a contract.  Now we have to pay, or get a ding on our credit report.  Horrible businness practices....


This report was posted on Ripoff Report on 11/09/2013 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/ATT/Cedar-Park-Texas-78613/ATT-UVERSE-Salesman-said-there-was-no-contract-now-Early-Termination-Fee-and-contact-1098124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Suggestion

AUTHOR: Not Applicable - ()

Please read my report:

http://www.ripoffreport.com/r/ATT-UVerse/Dallas-Texas-75202/ATT-UVerse-ATT-UVerse-billing-bait-and-switch-FCC-FTC-BBB-of-Dallas-Attorney-Gene-1132008

I'd suggest that you report them to some government agencies (e.g. FCC) if they did not stand behind their original pricing.

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