- Report: #1087955
Report - Rebuttal - Arbitrate
Complaint Review: at&t
at&t7421 penril ct Orlando, Florida USA
at&t Supervisor victor worst customer service ever Orlando Florida
*Consumer Comment: Do you see that attitude of the rebuttal?
*General Comment: get ready!!!
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
At&t is the phone company ever. I have three lines with this company, one of my phones was stolen so I called to report it to have my line suspended. I called on sept 4 and was advised by a rep the would suspend it and only charge me 10dollars a month for that line the next 6 months until I can purchase another phone a retail price..I then called in 4 days later and spoke to another rep on sept 8 and confirmed it..then on sept 27 I received my bill where I was charged 41.99 for the suspended line .so I called at&t and spoke to a rep in reference to what was told to me two times and rep begin to tell me the reps gave me wrong info and made a mistake and she can not credit my account and most pay it...I advised I wanted a manager..I then spoke to a supervisor by the name of victor who was extremely rude to me and confirmed the reps made a mistake and nothin he can do and I need to just pay it. I advised if a company offers something they must honor it..who refused to let me spoke and continued to use a high pitch tone with me....I ended call and call and called back and req corp number and was denied. I had to Google the corporate office number where I was told I would receive a call back but yet im still waiting on a call back..worst cell phone company ever...will be cancelling my services mondays morning on the 30th
This report was posted on Ripoff Report on 09/28/2013 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/att/Orlando-Florida-32818/att-Supervisor-victor-worst-customer-service-ever-Orlando-Florida-1087955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.