• Report: #1144030

Complaint Review: audio express

  • Submitted: Sun, May 04, 2014
  • Updated: Sun, May 04, 2014

  • Reported By: Brian S — Fountain Hills Arizona
audio express
550 N. Scotsdale Rd Tempe, Arizona USA

audio express audioexpress.com BAIT AND SWITCH....all the way to the corporate level. Tempe Arizona

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

BAIT AND SWITCH.....all the way to the corporate level. So I'll post this on all the locations for Audio Express.

I scheduled an appointment during a chat session with Mike on their website.
I confirmed during my chat the total cost of the desired service OTD, including tax and installation. Basically I requested and received in writing the services to be rendered and the exact cost.

Upon arrival at the location, no one knew about my appt. I waited about a half hour and was told the actual cost to me was going to be more.  They said they called corporate for an ok and awaited a return call. I waited awhile and went for lunch. Reggie said he'd call me when he heard back from corporate. I never received a call as promised after waiting an additional hour across the street at the restaurant.  

After a couple of days the upshot is that even after contacting corporate about this, they will not honor a price given out by their own employee, knowing full well I was quoted a price in writing.

Good luck if you choose to do business with them.

This report was posted on Ripoff Report on 05/04/2014 04:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/audio-express/Tempe-Arizona-85281/audio-express-audioexpresscom-BAIT-AND-SWITCHall-the-way-to-the-corporate-level-Tem-1144030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on audio express

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?