- Report: #743625
Report - Rebuttal - Arbitrate
Complaint Review: audiophile liquidator
audiophile liquidator1543 Sloat Blvd., #224, San Francisco, CA 94132 San Francisco, California United States of America
audiophile liquidator Product stocking issues, no one answers their phone or e-mails San Francisco, California
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Ordered the item, which showed to be in stock, on 6-19-11. Never got an e-mail confirmation which I found to be rather unusual per my past experience. Called them on 6-20...got voice mail with a promise to return all calls within the same day.
Not hearing anything by 6-21, called again and got the same message. Waited a couple of hours after checking to make sure that my Visa card had not been charged. Called again and got the same voicemail message. At this point I logged into my account with them only to find out that the product was "out of stock" and that my order had been cancelled...yet still no e-mail from them. I also tried sending them a message with a "live" operator with no success.
I then did some checking on the net and found several similar complaints. I filed a separate complaint with the San Francisco Bay Area Better Business Bureau who had 5 complaints about this company. In all my 30 plus years of doing business over the phone/internet, this is the worst service ever.
This report was posted on Ripoff Report on 06/21/2011 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/audiophile-liquidator/San-Francisco-California-94132/audiophile-liquidator-Product-stocking-issues-no-one-answers-their-phone-or-e-mails-San-743625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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