• Report: #743625

Complaint Review: audiophile liquidator

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  • Submitted: Tue, June 21, 2011
  • Updated: Tue, June 21, 2011

  • Reported By: scooter42 — Modesto California United States of America
audiophile liquidator
1543 Sloat Blvd., #224, San Francisco, CA 94132 San Francisco, California United States of America

audiophile liquidator Product stocking issues, no one answers their phone or e-mails San Francisco, California

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Ordered what looked like a very sweet deal on an NHT Absolute speaker for $101.25.  The MSRP is $230 while most retailers are selling this item for $175.  Even with the absurd 30% S & H fee of 30.83 plus $9.87, it seemed like a good buy at $90 below retail.



Ordered the item, which showed to be in stock, on 6-19-11.  Never got an e-mail confirmation which I found to be rather unusual per my past experience.  Called them on 6-20...got voice mail with a promise to return all calls within the same day. 



Not hearing anything by 6-21, called again and got the same message.  Waited a couple of hours after checking to make sure that my Visa card had not been charged.  Called again and got the same voicemail message.  At this point I logged into my account with them only to find out that the product was "out of stock" and that my order had been cancelled...yet still no e-mail from them.  I also tried sending them a message with a "live" operator with no success. 



I then did some checking on the net and found several similar complaints.  I filed a separate complaint with the San Francisco Bay Area Better Business Bureau who had 5 complaints about this company.  In all my 30 plus years of doing business over the phone/internet, this is the worst service ever.


This report was posted on Ripoff Report on 06/21/2011 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/audiophile-liquidator/San-Francisco-California-94132/audiophile-liquidator-Product-stocking-issues-no-one-answers-their-phone-or-e-mails-San-743625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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