Complaint Review: AUL - Nationwide
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- Author Confirmed
- AUL Nationwide USA
- Phone: 1882852567
- Web: AUl.com
- Category: Auto Warranty
AUL I purchased a $2600 service contract that they are not willing to honor Grand Junction Colorado
*Consumer Comment: What does the warranty contract actually say?
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I bought my first ever car warranty, service contract with AUL for a 2007 Dodge Durango in Grand Jct Co from Grand Valley auto. sixteen months from the purchase date while driving on I-70 the engine seized. I was told this was due to a water pump failure which is very common. The over heating trashed the engine.
My Dodge dealership contacted AUL only to be told they would only pay for the water pump but not the engine, in a clause they don't pay for any over heating issues. The failed water pump caused the over heating which they will replace but nothing else.
I am going to litigate as the company has a track record of ripping so many off that they need to not only pay up but be shut down
This report was posted on Ripoff Report on 06/07/2016 12:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aul/nationwide/aul-i-purchased-a-2600-service-contract-that-they-are-not-willing-to-honor-grand-junctio-1309943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
What does the warranty contract actually say?
AUTHOR: FloridaNative - (USA)
SUBMITTED: Tuesday, June 07, 2016
Many auto warranties are a ripoff, in my opinion. But it is impossible to know for sure about your specific warranty without reading the entire warranty contract.
Unfortunately the way the auto dealership sells the warranty is by having you NOT read the contract - but to just trust the finance person to restate it accurately. Which is not a very promising way to understand a contract.
I don't work for a dealership nor an auto warranty company. I understand contracts though and if it is an excluded item, then it won't be a covered item. The problem we face as consumers is the dealership does what they can to not disclose the auto warranty terms, including exclusions, to us.
Before you pay an attorney to litigate - read your warranty contract. Then make the decision to litigate or not. Remember these warranty companies spend many thousands of dollars to have attorney's design the contract to protect the warranty company - not us.
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