- Report: #1055887
Report - Rebuttal - Arbitrate
Complaint Review: Auravie Skincare
Auravie SkincareP.O. Box 10465 Van Nuys, California USA
Auravie Skincare I ordered a trial package. They failed to say it was a continuation package. I saw the $97.88 charge on my credit card. They tried to tell me I agreed to it. I did not.I didn't even have time to open and use. It was a hassle, I'm sending back. I will have to keep check to make sure my money is refunded. Don't trust them. Van Nuys California
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Read the ad on FaceBook. Ordered the trial product, only had to pay shipping. I received the product last week, had not opened it yet. Saw the charge of $97.88 on my charge account. Call AuraVie to ask what the charge was for. They said I agreed to a continuation of the product, which I did not. I told them I wanted to cancel, they said I could keep the product for $35.??, I told them no I wanted the complete process canceled. I am sending it back, I will have to watch my credit card account to make sure the refund. I do not trust them. I hope no one else gets caught up in the scam.
This report was posted on Ripoff Report on 06/03/2013 07:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Auravie-Skincare/Van-Nuys-California-91410/Auravie-Skincare-I-ordered-a-trial-package-They-failed-to-say-it-was-a-continuation-pac-1055887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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