- Report: #1052943
Report - Rebuttal - Arbitrate
Complaint Review: AuraVie Skincare
AuraVie SkincarePO Box 10465 Van Nuys, California USA
AuraVie Skincare Misleading free offers Van Nuys California
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I ordered a free trial of their product and was charged for shipping only. Fourteen days later I was charged once hundred dollars for a product. After calling the company to complain about the charge I was told I needed to cancel my "free" trial within 14 days and I was at 17 days. I was told a supervisor would get back to me. I did receive a message s
sacking me to return the mgrs. message. I tried on three separate occasions to contact them and each time I was told the mgr. was not available. At this point I became frustrated and gave up trying. Now I have a product (still in the box) that I likely will never use. I would gladly send it back bout evidently they are unbending on their return policy.
John, Lakewood, Wa.
This report was posted on Ripoff Report on 05/22/2013 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/AuraVie-Skincare/Van-Nuys-California-91410/AuraVie-Skincare-Misleading-free-offers-Van-Nuys-California-1052943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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