• Report: #972820

Complaint Review: auravie

  • Submitted: Fri, November 23, 2012
  • Updated: Mon, December 31, 2012

  • Reported By: carlota — weston Florida United States of America
auravie
beach ready llc Internet United States of America

auravie Levela they never say that you have 10 to return the product and they charge it to your credit card without your authorization and what is worst if you do no reize they are going to make autoship and charge Internet

*UPDATE Employee: Contacting our company

*General Comment: Auravie & Levela

*Consumer Comment: kenny you're a turkey

*Consumer Suggestion: YOU "scammed" yourself...

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Auravie and levela skin care they never told and they never put in the on line ad that you have 10 days to try the product which dry and irritates my skin. They only say that you are going to be charge 4.95 and 2.95 in your credi card to try these products but I never authorize to charge to my credit card for those products and when you call the credit card they say they can not help and also tells you that you are going to be charge like 180$ monthly for an autoship that you never authorize . What is this? I AM SO UPSET they must punished but surele they will be doing this. Scamming

This report was posted on Ripoff Report on 11/23/2012 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/auravie/internet/auravie-Levela-they-never-say-that-you-have-10-to-return-the-product-and-they-charge-it-t-972820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Contacting our company

AUTHOR: Trislim - ()

We are not AuraVie, but we can help you with Levela.

I can help you with your issue if you will email us.  Please go to the website on the back of the bottle, or the the website levelacare.com.  There will be a contact link at the bottom of the page where you can email us your questions and issues if they have not been resolved yet.  Thank you,

Allison

Levela Corporate Offices

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#2 General Comment

Auravie & Levela

AUTHOR: Tia-Lisa - (United States of America)

When I saw the Auravie & Levela ad appear on my computer screen, I read everything that was shown to me at the time.>> It clearly said FREE trial offer...There was no mention of the price of the products at all. And there was no mention of having to return the products if you were not satisfied...I gave authorization (on their form) to charge my debit card for the*postage cost only*...I just recently found out that these scam artists withdrew close to $100.00 out of my account, and I am furious!....I am a low income senior and could not buy my granddaughter the coat I had planned to buy her for Christmas because of this rip off....Also, the products do not work as claimed, the only difference I noticed was that my skin was even dryer than it was before, so I stopped using it.

Tia-Lisa     
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#3 Consumer Comment

kenny you're a turkey

AUTHOR: The Outlaw Josey Wales - (United States of America)

zip it up
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#4 Consumer Suggestion

YOU "scammed" yourself...

AUTHOR: Ken - (USA)

Here's what I found on the payment page of their website...

By placing your trial order today, you agree to be enrolled in a 10 day trial offer for $4.95 S&H. After the trial expires, you agree that your card will be charged $97.88 for our advanced AuraVie SkinCare as part of this exclusive member auto-ship program. Your monthly member auto-ship will recur at $97.88, including S&H, every month from the time your trial expires until you cancel. If you choose to opt out of the risk free trial, all product shipments must be returned at the customer's expense. Call our customer care at 866-216-9336 within your trial period to cancel. By submitting this order, I hereby agree to the T&C's of this offer and the member auto-ship program.

Please read long T&C's for full details.

Looks like you somehow missed all of this...NO Ripoff here...YOU DID authorize it.
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