- Report: #1092034
Report - Rebuttal - Arbitrate
Complaint Review: AuraVie
AuraVie Antiage Trial offer - Antiage - ripoff Van Nuys California
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I was sent an offer for some anti age cream/serum, that I thought were samples and only pay Shipping and Handling. I thought I would try it, thinking they would send additional information to order by, if I determined that I liked the product. When I received it, they were small items (reinforcing my thoughts that they were samples), but there was no information with the products. Nothing to indicate how to order again, what the price would be, or even the company name. They have just charged my debit account in the amount of $97.88! To top it off, That put my account into the negative and I was charged $32.00 for being overdrawn. I am unemployed at this time and have to watch every penny, which is why I decided to do the samples, to see if the product was any good before spending my money on it. I found the web site and a customer ser ice number this morning and called them. They will not refund any money stating that it was a "trial" not samples and there in lies the difference. What a scam! Paula
This report was posted on Ripoff Report on 10/15/2013 07:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/AuraVie/Van-Nuys-California-91410/AuraVie-Antiage-Trial-offer-Antiage-ripoff-Van-Nuys-California-1092034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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