- Report: #1065297
Report - Rebuttal - Arbitrate
Complaint Review: AuraVie
AuraVieP.O. Box 10465, Van Nuys, CA 91410 Van Nuys, California USA
AuraVie AuraVie sent us crap we didn't order, charged us two payment of $97.88 and won't refund. Van Nuys California
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We received a box of skin care goods we did not order. There was an invoice for somewhere around $5 or so. In the "ship to" line, it had an e-mail address of firstname.lastname@example.org. No idea who this is. We received another invoice later on for $97.88 an called to cancel. They said they could not refund both payments. I didn't know both payments were made. They refused to refund the first payment because we were past the trial period. I didn't order anything that needed a trial. They they said if we got a police report they would refund. Do not ordere from these scam artists.
This report was posted on Ripoff Report on 07/08/2013 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/AuraVie/Van-Nuys-California-91410/AuraVie-AuraVie-sent-us-crap-we-didnt-order-charged-us-two-payment-of-9788-and-wont-1065297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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