• Report: #1008536

Complaint Review: Authority Tax Services

  • Submitted: Mon, February 04, 2013
  • Updated: Mon, February 04, 2013

  • Reported By: cv — Fairlawn Virginia United States of America
Authority Tax Services
9841 Airport Blvd. Suite 670 Los Angeles, California United States of America

Authority Tax Services Tax Network USA Don't Get Scammed. They are the Same Company Los Angeles, California

*Consumer Comment: ATS has been ALL talk!

*UPDATE EX-employee responds: Liars

*REBUTTAL Owner of company: False Report

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I hired Tax Network USA becuase they said that they can help me with my tax problem.  After nothing getting done, I tried calling them and they closed their doors.  They stole my money and have never returned it.  I still had a tax problem so I called (((competitor's name redacted))).  They told me that company opened up under a different name, Authority Tax Services.  They said the whole staff transferred over and that the sales people and lawyers and such are still there.  They said when they called them they denied it but then why are they operating out of the same building and why do they have the same employees.  Be careful, they took my money.  I suggest hiring (((redacted))).  They are honest and fair.  They took really good care of me.  I suggest calling them at (((redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 02/04/2013 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Authority-Tax-Services/Los-Angeles-California-90045/Authority-Tax-Services-Tax-Network-USA-Dont-Get-Scammed-They-are-the-Same-Company-Los-A-1008536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

ATS has been ALL talk!

AUTHOR: P. Steele - ()

 I signed up for services with Authority Tax Services last year (2013) in November and was very pleased in the beginning to have my issues "worked on" for BOTH state and federal. Since signing up, that pleasure has dwindled away each month.

I have had to pay $500 a month (not an easy expense for those of us who have other responsibilities) incluiding some money upfront to obtain the "services" of ATS. Since my sign-up, I've been contacted by NUMEROUS individuals stating they are my case manager and this and that. I have had to give them quite a few documents in regards to power of attorney and things of that sort. There was initially fluent correspondence between ATS and myself, but as of August 21, 2014 they have ceased. In late July, my account was levied and I became EXTREMELY disgruntled. I called ATS and spoke to a 'Brian Boozer' who told me he was my new point of contact for any issues going forward. I was forced into relinquishing an additional $1000 for the levy to be removed from my bank account for services that I had already obtained from day one! I had to agree to the fee in order to have them retrieve my money from the IRS. I was in the middle of North Dakota and was heading back home to Colorado the following week. It was a catch 22. Once the money was put back into my account (6 days later), ATS took the $1000 and I still had to pay the $500 fee for the "services" of that month. Mr. Boozer told me that if I had any more questions or concerns, to contact him directly. Since then, ATS has attempted to contact me ONCE (August 21) via phone and email. I replied to the email to ask what the call was pertaining to and NEVER recieved a response. I called twice to the "direct line" and emailed twice to the new "case manager" 'Peter'.

It's now September 12, 2014 and guess what....the IRS levied my account AGAIN! Just today, I recieved a notification on my phone from my bank informing me that my account had been levied. I immediately TRY to contact ATS and all i can speak with is an operator. There is no urgency on their behalf in regards to my money. I've been waiting an hour now to speak with someone who is the superior to these so-called 'case managers'. This SHOULD NOT be happening again! If I've had their 'services' for over 10 months, why haven't any settlement agreements been offered to me? Why has my account been levied for a second time now? What EXACTLY has been done except for me being taken for my HARD EARNED money? Don't worry, I'll wait [for an answer to that question]. Next month I'm due to pay the last $500 installment to ATS and what all has been resolved? ABSOLUTELY NOTHING!

Seems like a ploy to obtain consumers and allow their cases to be forgotten about and scam them for more money in order to fix the mess that THEY (ATS) create. Had I known then, what I know now, I would have NEVER gone this route....to be scammed for more money than what I already owe.

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#2 UPDATE EX-employee responds

Liars

AUTHOR: Jonar A - ()

You guys are a bunch of liars.  You prey on people's fears and squander whatever savings they can give you.  Most of these issues can be dealt directly with a representative of the IRS or hiring a real attorney.  These are nothing more than fronts run by shady investors, using any attorney's license willing to put his or her career on the line.  Get a real job!

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#3 REBUTTAL Owner of company

False Report

AUTHOR: Authority Tax Services - ()

First, the report is patently false.  Authority Tax Services, LLC ("ATS") is an independent company owned and operated by tax attorneys who got into the business to clean up what they perceived as an industry plagued with dishonest businessmen preying on consumers in dire circumstances.  ATS is in no way related Tax Network USA and any assertion that it is is untrue.

 Second, it seems clear that the report filed in this instance is disingenious and not actually filed by a consumer at all, but by one of ATS' competitors trying to discredit ATS' name and reputation.  ATS takes these allegations very seriously and should ATS become aware of the identity of this "consumer," it will take all steps available to it under law to remedy this false publication.

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