- Report: #1071554
Report - Rebuttal - Arbitrate
Complaint Review: Auto Chips Direct
Auto Chips Direct4508 Bibb Blvd Suite B4, Tucker GA 30084 Tucker, Georgia USA
Auto Chips Direct ACD Performance chips are faulty, Tucker Georgia
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ON 5/16/2013 I placed an order for a performance chip and a short ram intake tube. This was all for a 2008 Jeep Patriot. Within a couple of days I recieved the chip and installed it. I contacted ACD about the intake tube. I was told that they have them made some place else and that I would be receiving it by weeks end. Meanwhile, my check engine light came on so I contacted ACD through their internet as I could never get an answer by phone. I got a generic message back instructing me to do multiple things in order to get the chip working properly. None of this helped so I sent the chip back in for a replacement. Within a week a new one was in the mail box. I installed this one and the same thing happened. No more messing around. I imediately sent this one back along with a letter telling them that I wanted a full refund since it was now July 5 and I still had not received the intake tube and neither performance chip worked as advertised. The total price for this scam was $174.98. At last report they were reviewing my case.
This report was posted on Ripoff Report on 07/30/2013 08:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Chips-Direct/Tucker-Georgia-30084/Auto-Chips-Direct-ACD-Performance-chips-are-faulty-Tucker-Georgia-1071554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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