- Report: #1145347
Report - Rebuttal - Arbitrate
Complaint Review: Auto Clinic of Boca Raton
Auto Clinic of Boca Raton2100 Boca Rio Rd. Boca Raton, Florida USA
Auto Clinic of Boca Raton Does not honor Warranty/Sloppy/Liars Boca Raton Florida
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Brought my car in 8/2013 for an oil leak. They supposedly changed a rear main oil seal having to remove the transmission to do so. They charged me almost $600. Ever since they touched the car I have had nothing but problems with leaking oil. As it turns out the rear main seal is leaking like a sieve. When it was inspected by two separate auto repair places, both said the same thing, that the original job Auto Clinic did was sloppy and not done correctly.
When I called Auto Clinic to see what they would do to honor the warranty, they told me to bring the car in to them. I live several hundred miles away now and the car was leaking so badly I was advised not to drive it. Jacob and Hank, two managers at Auto Clinic told me that someone else must have damaged their repair and that it wasn't their fault. In order to "damage" their repair someone would have had to remove the entire transmission which was certainly not done by anyone other than themselves. In other words, they said they would not honor the warranty. I even took photos of their work and had them speak to a technician that checked the leak who told them that they did sloppy work and that they should honor their repair work..
I am now spending another $700+ to fix the work they did. Stay away from this place.
This report was posted on Ripoff Report on 05/09/2014 10:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Clinic-of-Boca-Raton/Boca-Raton-Florida-33433/Auto-Clinic-of-Boca-Raton-Does-not-honor-WarrantySloppyLiars-Boca-Raton-Florida-1145347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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