• Report: #1091686

Complaint Review: Auto Coverage Specialists

  • Submitted: Sun, October 13, 2013
  • Updated: Sun, October 13, 2013

  • Reported By: ag9601 — Maplewood New Jersey
Auto Coverage Specialists
25 Broadway, 12th Floor New York, New York USA

Auto Coverage Specialists is a fraud company, selling bad insurance and stealing innocent people's money. New York New York

*UPDATE Employee: Response to complaint

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 My husband bought auxillary auto insurance from Jonathan Heyman who owns Auto Coverage specialists.

The company took over $2300 from our Credit Card.

The 3 times my husband tried to use the insurance to fix minor wear and tear on car, like a light bulb, no one took the insurance Jonathan had sold us.

We called and complained. Jonathan agreed to reverse the Money. From May until September, he and his buddies who are his co workers, including a unprofessional girl named Ally who was supposed to handle retuns, just made empty promises and never returned our Money.

These people are liars, cheaters and simply fraud. Stay away. Save your money, do not trust them.


This report was posted on Ripoff Report on 10/13/2013 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Coverage-Specialists/-New-York-New-York-10004/Auto-Coverage-Specialists-is-a-fraud-company-selling-bad-insurance-and-stealing-innocent-1091686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response to complaint

AUTHOR: Alli - ()

Mr. Tantawi purchased a policy from Auto Coverage Specialist (Broker) for his 1999 Lexus and 2004 Mercedes Benz on February 4th,2013 at which time Mr. Tantawi was informed this coverage is for mechanical and electrical breakdowns. He was also informed that these policies do not cover wear and tear items such as brake pads, windshield wipers and light bulbs. That would be a maintenance policy, to which Mr. Tantawi stated he completely understands and is looking to get the major parts covered.

Auto Coverage Specialist trains and monitors its employees to ensure that proper information is given to the clients. Any amount charged by Auto Coverage Specialist was refunded directly back to the client's credit card. Auto Coverage Specialist prides itself on prominently displaying the "Honest Coverage Guild" based on the FTC's guildlines for purchasing warranty services online.

We welcome the client to contact us directly to resolve any further issues.

 

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