- Report: #1139635
Report - Rebuttal - Arbitrate
Complaint Review: auto gallery
auto gallery2800 brown bridge road gainesville, Georgia USA
auto gallery daisy,carla made payment on april 8 2014 and was told i was a month behind. made a face to face argeement to make another payment on april 18 2014.instead of waiting to the 18th they came and took the truck. and when i called the next morning they told me they was talking about the friday april 11th. but wrote on my paper the 18th. and the only way to get truck back is to do the payoff for 6,995 gainesville Georgia
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i usally mail in my paymentd. so on april8,2014 i went into office to pay.she told me $769 and i said for what. she told me i was a month behind but did not no i was. so while there she asked when would i be able to get it caught up. i told her friday which would be april18,2014. so she said i will be looking for it by that following tuesday.so she wrote on paper mail in payment on april 18,2014 and stapeled it to my reciept.so the night of april 15,2014 my boyfriend went out to get something out of his car and notice my truck gone. called auto gallery the next morning explaining what happen. i was told no i could not make the payment. beacuse i did not pay in enough time. i told them i have the paper were it said the 18th on it. they said no they meant to say have it payed the 11th of april. but i told them i made a face to face agreement with the dated paper. was to no over and over. the only way to get my truck back was to do a buy off of 6,995
This report was posted on Ripoff Report on 04/17/2014 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/auto-gallery/gainesville-Georgia/auto-gallery-daisycarla-made-payment-on-april-8-2014-and-was-told-i-was-a-month-behind-1139635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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