- Report: #1039851
Report - Rebuttal - Arbitrate
Complaint Review: Auto Processing Center
Auto Processing Center2530 Red hill suite 225 Santa Ana Ca 92705 Santa Ana, California United States of America
Auto Processing Center Omnisure Group llc, American auto shield . Auto Processing center is total rips off Santa Ana, California
*UPDATE Employee: Assistance from AAS
*Author of original report: Address i was told to send a letter to was wrong .
*UPDATE Employee: Clarification from AAS
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This was on March 27.2013 Well only 8 days later and 300.00 later with was a down payment. What a joke I got hung up on then twice then when I got a person named matt I was told I needed to call Ominisure group lLC to cancel the contract . I called them they tell me no you have too call the vendor so I did and got hung up on once again . Then I got Matt again then he tells me to call the American auto shield so I get this guy who wouldnt give me his name by this time Im pissed. He tells me I have to Send a certified letter with I did on Friday and they received it hes telling me they didnt .he also said it takes 8 weeks to get a refund Really ?? It took 15 mins to get my money this guy at American Auto Shield was yelling at me saying things like ,well thats the way it , Did I read my Booklet , You will wait to get your money like the book saids. He was yelling so loud at me I called him a jerk and hung up . they treat people like this they are total rip offs just like the other people said before my experience . I just didnt read up on them first Ive also reported them to do not disturb for calling me for months . I Purchased it to look it over cause I was under impression I could call before they even took my money and cancel it. What a lie
American Auto Shield, LLC, 5695 Yukon St, Arvada, CO 80002 is listed in the service contract as the administrator of the contract, Omnisure Group, LLC is listed in the vehicle service contract as the administrator of the "payment plan agreement." There are a number of rip off reports on this company.
Dont buy no warranty from this place they fit well under Rip off cause thats what they are. They no how to take your money thats how they get rich by stealing form people like me with No intent on giving your money back. Thank god my credit card is going to Dispute the charge.
This report was posted on Ripoff Report on 04/01/2013 06:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-Processing-Center/Santa-Ana-California-92705/Auto-Processing-Center-Omnisure-Group-llc-American-auto-shield-Auto-Processing-center-1039851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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