Complaint Review: Auto Protection Plus - Santa Ana California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Auto Protection Plus 1560 S.BROOKHOLLOW DRIVE,Suite 201 Santa Ana, California USA
- Phone: 888-907-0850,866-848-6080
- Web: efgcompanies.com or thetechchoice.c...
- Category: Auto Warranty
Auto Protection Plus Enterprise Financial Group, Inc., Omnisure Group LLC, I had 30 days to look over the policy.And promised a full refund if the policy wouldn't work for us. After looking over the policy I decided to cancel. Santa Ana California
*UPDATE Employee: Please Call EFG
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I called within my 30 days and after getting the run around was told to go to page 11 to cancel. I sent everything in and its been 2 1/2 months and haven't heard from anybody for my refund.
On September 27, 2016 I recieved a phone call from Auto Protection Plus. They said my pickup warrenty was out. I needed a extended warrenty. Which I knew I should get one. So I took it out. The guy said I had 30 days to look over the policy . If I didn't like the policy I could get a full refund. Said I'd recieve the policy next week. It took 2 weeks to recieve and didn't leave much time to go over the policy.
After reviewing the policy we decided to cancel. Because page 9 contradicted what they covered on page 8. I called the company and he wanted to know why we wanted to cancel. I tried to explain, but he kept argueing with me. He finally said go to page 11 and follow the instructions. I did and sent everything back in a certified letter back with return reciept on October 22. I paid 99.00 dollars and payed with my credit card. Then I had to cancel my cards so they wouldn't charge another month to my cards. I have waited 1 1/2 months for a refund as they promised and have yet to recieve my refund.
I do not recommend there company to anybody. The policy claims to cover everything and after you take it to repair shop and call them ahead of time as the policy states they rarely cover anything.
So buyer be ware.
This report was posted on Ripoff Report on 12/07/2016 09:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-protection-plus/santa-ana-california-92705/auto-protection-plus-enterprise-financial-group-inc-omnisure-group-llc-i-had-30-days-1341868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Please Call EFG
AUTHOR: Alex - (Irving)
SUBMITTED: Tuesday, December 13, 2016
Carol, thank you so much for the post – our research shows that your refund has been processed. If you have any further questions, please do not hesitate to contact me. My direct line is 972-445-8337.
Related Reports
01:37 PM
08:23 AM
New 
Updated 
Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
