- Report: #1097253
Report - Rebuttal - Arbitrate
Complaint Review: Auto star of lawrenceville
Auto star of lawrenceville220 scenic highway, Lawrenceville, Georgia USA
Auto star of lawrenceville Sergey and his manager Jose Check engine light come on 2 1/2 weeks later and company does nothing about it but tell me to fix the problem myself and it's my car Lawrenceville Georgia
*Consumer Comment: What did you do?
*Author of original report: Dcs
*Consumer Comment: What is DCS?
*Author of original report: Not my first time
*Consumer Comment: Is this your very first vehicle purchase?
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My check engine light came onto a half weeks later after purchasing the vehicle at Auto star. I take it back to the dealership to José in Surgi and told them that my check engine light was on and they told me that they are going to referred their mechanic to me. I was told that it's my is my car so that I will have to pay for the problems the mechanic told me that it will be $527 to fix. I had just put it down $2000 for this car and pay $200 for the first payment was the first payment was not due yet but I pay $200 anyway. On the paperwork DCS is but as for coming for common courtesy and for good business I thought that they would be for 30 days offered to fix the problem but instead they're not doing anything about it as it is a problem. So now I have to come up with $527 to fix the problem plus $200 for my first for my next payment and also $20 for my tags and it's like I'm dishing out money after money after money and these men don't care. Surgi told me that everything was would be okay that there's is minor problems it's probably only cost five dollars for sensor which that was not the case and I have to come up with more than five dollars for this vehicle that I purchased a BMW 2005. I feel like I got screwed and also feel helpless in this situation because as a Georgica some Silverlock there's nothing that I can do about it but fix the problem and I'm stuck with the car I can even bring the car back. The people at this company do not care his name is José he's the manager and surge is the sales person they don't care that I have to dish out all this money that I do not have like that even if I did have it who wants to keep dishing out money when they don't have to. It's unfortunate that I had this bad experience at auto store I thought that they will be professional and that they would do good business but I was disappointed by them because they didn't. I wouldn't recommend anyone to buy vehicle from auto star because of the situation and because of what they stand for these men are not doing right by customers after purchasing a vehicle. If you do purchase the car from auto star you definitely would be stuck with the problems even if you purchased a car in less than 30 days.
This report was posted on Ripoff Report on 11/05/2013 08:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Auto-star-of-lawrenceville/Lawrenceville-Georgia-30046/Auto-star-of-lawrenceville-Sergey-and-his-manager-Jose-Check-engine-light-come-on-2-12-1097253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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