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  • Report: #1127950

Complaint Review: auto works

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  • Submitted: Mon, March 03, 2014
  • Updated: Mon, March 03, 2014

  • Reported By: godiva_barbie — los angeles California
auto works
272 West Olive Ave. Burbank, CA 91502 burbank, California USA

auto works auto works dealership THIS COMPANY SCAMED ME OUT OF MY MONEY AND MY CREDIT SCORE BY SELLING ME A LEMON AND OVER PRICING IT BY 4000 AND EXPECTS ME TO PAY THE CAR NOTE WHILE THE CAR IS IN THE SHOP burbank California

*Author of original report: SCAM AFTER SCAM

*Consumer Comment: Does your loan agreement state that it's okay to withold payment(s) when the car's in the shop?

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 THIS PLACE IS ONE BIG SCAM BE AWARE, SOLD ME A CAR THAT WAS WORTH 6 THOUSANDS DOLLARS FOR 13 THOUSANDS, THE CAR HAS BEEN IN AND OUT THE SHOP THE WHOLE ENTIRE 4 MONTHS THAT I HAVE HAD IT, ONE OF THE EMPLOYEES BY THE NAME OF STEVEN EVEN THREATEN ME TO PAY ANOTHER CAR NOTE ON A CAR THAT HAS BEEN SOLD TO ME WITH A BAD ENGINE, AN OIL LEAK AND TRANSMITION PROBLEMS


This report was posted on Ripoff Report on 03/03/2014 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/auto-works/burbank-California-91502/auto-works-auto-works-dealership-THIS-COMPANY-SCAMED-ME-OUT-OF-MY-MONEY-AND-MY-CREDIT-SCO-1127950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
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#1 Author of original report

SCAM AFTER SCAM

AUTHOR: godiva_barbie - ()

In November 2013, I gave a 2,000 deposit on a 2007 auidi A4 that has the high monthly payment of 476.00 and 150 for insurance for the next 4 years, which is what I was paying for my previous car... so im use to it. With in 2 weeks of my car purchase ( 15 days into my 30 day warranty) the OIL light came on, I drove back to auto works ( where I purchased the car ) and they drove it to their own mechanic... came back in 30 min and handed me my keys stating that the Problem was solved . Less than 2 weeks later THE CHECK ENGINE LIGHT was on, then again drove the car back to auto works where they again took the vehicle around the corner came back with in 30 min. saying the problem, was solved, car just needed a little oil. the light went off. i trusted this company was resolving the issue but in actuality they where covering up the pre existing issues until the 30 day warranty was up by February 2014 i have had to put oil in the car every week, one morning the car was smoking and shaking when i put my foot on the gas so I then immediately took it to Fremont & Purdon auto shop in Pasadena where they then explained that all 4 coils on the engine in my car needed to be replaced. which was not in the extended warranty so i paid 500$ to get that fixed just wanting to be safe and hoping after fixing that the only thing we be left to pay is my car note ( which is now do ) ( and makes a total of 976$ in one month on a car i got less then 6 months ago. 3 days after getting my coils car oil light and engine light came on as the car started shaking and smoking i then got it towed to a Audi dealership where the car is now, Audi explained that the car has

1.Coolant Flange leaking coolant $840

2.Vaccum Pump leaking  oil $780

3.Left front Park Light bulb $50

4.Upper Control Arm Bushings $1,065

5.Timing Belt replacement with water pump. $2,375

I then contacted the dealer and the bank and they told me to that if none of the above is not fixable in my warranty ( which it isn't) then the problem is in my hands, and i don't continue to pay the car note the car will be repossessed. I then explained to them that im going through BBB, Consumer affairs, DMV investigations and who ever else just to simply get the car out of my name with out damaging my credit, yesterday march,3,2014 Some one from auto works  drove to my house and put a letter in my mail box dated 12-24-2013 stating if anything goes wrong with the car to bring it back to auto works, this then showed me that not only are they dealing  cars that are not safe to drive, but they know what they are doing is wrong

 

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#2 Consumer Comment

Does your loan agreement state that it's okay to withold payment(s) when the car's in the shop?

AUTHOR: Ken - ()

I'll bet it DOESN'T and if you do that  you'll have a repo on your record.  You are already having to deal with a sub-prime (DEADBEAT) lender.  Sorry for your troubles, but these are the kind of cars these companies sell.

You shouldn't buy cars or sign contracts without a keeper.

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