- Report: #776053
Report - Rebuttal - Arbitrate
Complaint Review: autoassure
autoassure6200 Tennyson Parkway, suite 200 plano, Texas United States of America
autoassure cannot get hold of company for refunding my down payment after I canceled their program after 2 days plano, Texas
Doug then sent me an email trying to have me change my mind and after he was informed by me that I was firm in my decision to cancel, he told me that I had to call the service department and that would be the only way to cancel. I called the service department again and could not get hold of a live person. Had to leave voice mail, informing them of my decision to cancel. I called them 3 times and never could get hold of a live operator!
I finally called my credit company on 8/29/2011 but as of 9/13/2011 I still have not received my refund or any correspondence from autoassure.
Stay away from this company!
This report was posted on Ripoff Report on 09/13/2011 03:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/autoassure/plano-Texas-75024/autoassure-cannot-get-hold-of-company-for-refunding-my-down-payment-after-I-canceled-thei-776053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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