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  • Report: #1069607

Complaint Review: AutoLife RX

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  • Submitted: Wed, July 24, 2013
  • Updated: Wed, July 24, 2013

  • Reported By: Burton — HAMMOND Wisconsin
AutoLife RX
Phoenix, Arizona USA

AutoLife RX BEWAR: Auto Warranty scam with Autlife RX Phoenix Arizona

*Author of original report: Another Update

*Author of original report: Update

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We purchased the 5 yr or 100,00 warranty for a used vehicle we purchased from Dakota Motors in Farmington MN in the month of February.  Car was not in our posession a full 5 months and the engine blew.  Followed the procedure Autolife required to make a claim.  Inspector came out finally after 2 weeks, said there should be no problem with the claim..

Tuesday of this week (July 23, 2013) Autolife called the mechanic working on our car (not US wth?!) and said the claim was denied.  There excuse for denial is  there were scuff marks inside the engine, had nothing to do with us as the owner as we followed the all requirements.  Needless to say the mechanic and we too were shocked that they denied .  Do not buy this warranty ppl something stinks about this company.. still checking into them as well as seeing legal counsel and BBB.


This report was posted on Ripoff Report on 07/24/2013 07:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/AutoLife-RX/Phoenix-Arizona-85071/AutoLife-RX-BEWAR-Auto-Warranty-scam-with-Autlife-RX-Phoenix-Arizona-1069607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Another Update

AUTHOR: Burton - ()

Ohhh this just keeps getting better.. NOW Autoliferx is using the excuse that the engine failure is due to an after market oil filter being used.  Which we know is a crock of BS. 

 

 

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#2 Author of original report

Update

AUTHOR: Burton - ()

This is our 3rd week without a car, hoping to get this settled.  

Made an attmepted last night to contact Autolife.  The answer we got was "we'll call you right back".  Uh huh.. sure.  Called them back an hour later, and spoke with a different individual.  We have requested copies of the claim  denial statement.  Of course, the response is, the claims department will review the file and call us.  Let's see how long that takes. 

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