• Report: #1088696

Complaint Review: Automac

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  • Submitted: Tue, October 01, 2013
  • Updated: Tue, October 01, 2013

  • Reported By: misshall1217 — Jacksonville Florida
Automac
7505 Blanding Blvd, Jacksonville Florida Jacksonville, Florida USA

Automac Automac USA, Car Deals, Automac 2, Auto Mac, AutoMac,AUTOMAC SUPERSTORE The worst car dealership in Jacksonville, Florida Jacksonville Florida

*Author of original report: I test drove it.

*Consumer Comment: About This Car...

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Last October, we purchased a car through Car Dealz, which is now called Automac. They sold us a Lincoln Towncar for 8000.00, after interest the total came to 15k. During the first 30 days of having the vehicle, we had to go to the lot over 8 times. The last time, Steve Cleary gave us a loaner car and told us that he would fix any problem over the next 7 days. The loaner car had a bad alignment, and nearly crashed into a rail on top of a bridge. They called a tow truck to come and get us, and gave us another car. Water leaks in the car when it rains, the AC stopped working, the rear axle is bent, windows won't go up or down, and there are countless other issues. We took the car back to the lot, and agreed to pay for the cost of repairs. Because they were very expensive, they agreed to a payment agreement. 2 weeks later, they refused to fix our car and said that it wasnt worth the cost of repairs. [continued below]....

..... So, they tried to sell us another car, with more miles, and a higher rate. Our payments would have doubled. So we left with our car, which had mildew throughout the entire vehicle from sitting in one spot for weeks.... We drove home with a broken axle, and are now searching for a different option, because this is not it. They are the car lot, and the finance company, that charges you a 30%+ intrest rate. They sell you a car with problems, and have you bring it to their repair shop, only to hold your car for weeks and sell you another car. These people only care about making a check. PLEASE DO NOT PURCHASE A CAR THROUGH THEM.... AND PLEASE TELL YOUR FRIENDS AND FAMILY ABOUT THEM. JUST BECAUSE YOU HAVE BAD CREDIT, DOES NOT MEAN THAT PEOPLE CAN ABUSE YOU AND TAKE ADVANTAGE OF YOU. PLEASE PLEASE PLEASE BEWARE OF THIS COMPANY.


This report was posted on Ripoff Report on 10/01/2013 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Automac/Jacksonville-Florida-32224/Automac-Automac-USA-Car-Deals-Automac-2-Auto-Mac-AutoMacAUTOMAC-SUPERSTORE-The-worst-1088696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
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#1 Author of original report

I test drove it.

AUTHOR: misshall1217 - ()

It had a 30 day warranty. The vehicle did not start acting up until a week after we purchased it. I took it back because they said that I had 30 days to report any problems. I did what I thought was right. 

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#2 Consumer Comment

About This Car...

AUTHOR: Jim - ()

The car with OBVIOUS problems like windows which don't work...did you even bother to test drive it and try out each and every accessory?

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