- Report: #1057012
Report - Rebuttal - Arbitrate
Complaint Review: Automotive Electronic Solutions
Automotive Electronic Solutions11554 Davis Creek Ct., Jacksonville, Fl Jacksonville, Florida USA
Automotive Electronic Solutions Screwed Jacksonville Florida
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My '97 Nissan pick up acted as though it was starved for gasoline. Had mechanic check fuel pump and filter. Pump o.k., filter dirty. Still barely running. Next replaced air flow sensor, still barely running. Sent ECM to AES.
They took my credit card info and charged me $ 326 before even receiving the module. Called them about this and they said they would "credit me back" and only charge me $85 if the module check out o.k. No credit back.
Two weeks later when I got the module back, the mechanic installed the module per their directions. The truck wouldn't even run! Had truck towed 20 miles to an automotive electronic specialist. Several days later they called and said the truck had been successfully repaired. They said the module appeared to be o.k. and that the cause of the problem was wiring in the wire harness that had shorted due to wire coating worn from vibration over time. My take: AES found nothing wrong with the module and instead of charging me the $ 85 gave me the full monty of $ 326.. Lesson learned: read the reviews before making a final decision about AES...hope you are read this far !!!
This report was posted on Ripoff Report on 06/06/2013 02:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Automotive-Electronic-Solutions/Jacksonville-Florida-32256/Automotive-Electronic-Solutions-Screwed-Jacksonville-Florida-1057012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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