- Report: #333239
Report - Rebuttal - Arbitrate
Complaint Review: automotix.net - Partstrain.com - USautopartsnetwork
automotix.net - Partstrain.com - USautopartsnetworkwww.automotix.net Internet U.S.A.
automotix.net - Partstrain.com - USautopartsnetwork Lying Customer Service Department Internet
*General Comment: Automotix is only a search engine
*REBUTTAL Owner of company: Quality parts and an Impressive customer service department!
*REBUTTAL Individual responds: Automotix has a great customer service department
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I called and the customer service person said that they had a problem with my credit card. They claimed that they did not charge my card.
I called again and they gave me a USPS tracking number. When I entered this in it said that the company had notified the USPS that it was ready for shipment.
I checked every night for several days but still no luck on tracking.
I called to www.automotix.net and they then told me that they had no record of my order. I asked the girl, why not? the last three people had it. No answer.
I called again and got someone that gave me the number for partstrain.com.
They told me that I would be getting a new tracking number in a couple of days.
No tracking number or email.I called again and this time I was told that my order had shipped out and she gave me the same tracking number from USPS. I checked that again on line while I was talking to her and still no delivery date.
She then said that she needed my credit card information again for verification.
That's when I asked her why I would want to give it to her again so they could rip me off a second time. This company uses deceptive business practices and several different names on the web. Beware They still have my money and I have no parts.
This report was posted on Ripoff Report on 05/18/2008 07:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/automotixnet-Partstraincom-USautopartsnetwork/internet/automotixnet-Partstraincom-USautopartsnetwork-Lying-Customer-Service-Department-Inte-333239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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