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Report: #1320254

Complaint Review: Autonation Chrysler, Jeep, Ram South Columbus, GA - Columbus Georgia

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  • Reported By: Customer — Manchester Georgia USA
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  • Autonation Chrysler, Jeep, Ram South Columbus, GA 2201 Victory Drive Columbus, Georgia USA

Autonation Chrysler, Jeep, Ram South Columbus, GA Autonation did not repair my vehicle; which I paid them for and now they do not want to give me my money back. Columbus Georgia

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Please be advised I took my 2004 Chrysler Sebring in to be repaired; whether it was for the transmission or whatever reason; I paid AutoNation to repair whatever was wrong with my vehicle: What was causing the overheating; and resolve my problems with the engine light keep coming on.  AutoNation said that the only recourse and to fix my vehicle was to pay the $1,400.08 as AutoNation states "Do a Timing Change" and the cost would be $1,400.08.  As of today's date Tuesday, August 2, 2016, my engine light is still on.  To sum everything up AutoNation did not repair my vehicle, which I paid them to do; and I want my money back.  NOTE:  Remember they are supposed be the specialist in auto repair; not me; and therefore if I used the wrong or right or justified terminology as repairing my transmission that is not the question here.  Ultimately, I took my vehicle to AutoNation because they are a dealership; and I trusted them to get the job done; and do it right the first time.  I expected to get what I paid for.  The proof is evident:  I had to take my "2004 Chrysler" in for the same reasons several times after January, 2016; which I initially took into AutoNation in the first place.  I paid the $1,400.08;   I could have gotten better results and/or the same customer satisfaction and not doing the job; which I paid them to do from a MOM and POP's repair shop.  I will continue to fight my case against AutoNation; until I get the resolution I deserve, which is my money back so that I can get my vehicle repaired.  Now, my vehicle sits in my driveway; and as I mentioned the engine light is on again; I need my vehicle for my transportation; I did not pay AutoNation $1,400.08 for my vehicle to just sit in my driveway because they did not repair my vehicle as they should have.  Again, because of the lack of repairing my vehicle as they should have; I have been stressed out and inconvenienced; and cannot drive my vehicle because I do not have the money to pay someone else to repair my vehicle because I have already paid AutoNation.  The ONLY solution to my problem is AutoNation give me my money back $1,400.08; so that I can get another repair shop to get the job done and do it right.  I do not trust AutoNation at this point; and I would prefer they do not touch my vehicle anymore; this is among many reasons I do not want their services anymore.  Again, I will not stop until I get the resolution I'm asking for "My Money BACK."

This report was posted on Ripoff Report on 08/02/2016 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/autonation-chrysler-jeep-ram-south-columbus-ga/columbus-georgia-31909/autonation-chrysler-jeep-ram-south-columbus-ga-autonation-did-not-repair-my-vehicle-w-1320254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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