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Report: #1350211

Complaint Review: Autonation chryslyer jeep - Englewood Colorado

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  • Reported By: mrandy66 — Aurora Colorado USA
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  • Autonation chryslyer jeep 9980 East Arapahoe Road Englewood, Colorado USA

Autonation chryslyer jeep I purchased a certified 2012 Jeep Grand Cherokee on 12/29/17. Two weeks or so later when I had the fluids checked, the mechanic checking the fluids found a leak next to the transaxle case plug and a seal for the transaxle case. I informed the Sales Manager, Steve Kern and he started swearing at me about how hard he busted his a** to get the deal done. That is problem one.  Englewood Colorado

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I purchased a certified 2012 Jeep Grand Cherokee on 12/29/17. Two weeks or so later when I had the fluids checked, the mechanic checking the fluids found a leak next to the transaxle case plug and a seal for the transaxle case. I informed the Sales Manager, Steve Kern and he started swearing at me about how hard he busted his a** to get the deal done. That is problem one. Problem two is I tried to contact corporate 6 times over the course of 6 weeks to no avail. Problem three is that the transaxle fluid is in need of changing and if they indeed did an inspection, they should have found that. Before I even took it off the lot, a check engine light came on and the ignition coil needed to be replaced. Again, if they had done the inspection, they should have found it. I also have tried to contact the finance department to find out the expiration date of the certified warranty and in two weeks, I never heard back from them. I called for status on the repair numerous times on 1/16 and as of noon, Mountain time, they could not give me a status. At Noon, they had the vehicle in their possession for 5 hours.

This report was posted on Ripoff Report on 01/16/2017 12:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/autonation-chryslyer-jeep/englewood-colorado-80247/autonation-chryslyer-jeep-i-purchased-a-certified-2012-jeep-grand-cherokee-on-122917-t-1350211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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