Report: #1151728

Complaint Review: Autovantage - Nashville Tennessee

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Ripoff Report is Xcentric Ventures

Submitted: Tue, June 03, 2014
Updated: Tue, June 03, 2014
Reported By: mike — no name Louisiana

Author Not Confirmed

Why?

Autovantage P.O. Box 41219 Nashville, Tennessee USA

Phone: 800-999-4227
Web: https://www.autovantage.com/
Category: Auto Clubs

Autovantage Unsolicited $159.99/year Membership; Wont Cancel; impossible to keep off credit card bill Nashville Tennessee

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AutoVantage bills my grandmother systematically each year for a roadside assistance program "AutoVantage Enhanced®." The fee is up to $159.99/year now. We've called and "canceled" in 2012 and 2014. It's an easy process, but seems to do nothing. Autovantage somehow manages to bill again. At least they send a letter each year informing us they intend to bill $xxx.xx on xx/xx/xxxx date.

I'm not sure how they got the new credit card numbers either. Not a clue how they sold her this service in the firstplace.

This report was posted on Ripoff Report on 06/03/2014 07:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/autovantage/nashville-tennessee-37204/autovantage-unsolicited-15999year-membership-wont-cancel-impossible-to-keep-off-cred-1151728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

DO THIS!

AUTHOR: Jim - ()

SUBMITTED: Tuesday, June 03, 2014

POSTED: Tuesday, June 03, 2014

Each credit card company has a procedure to dispute a charge. The procedure is on the back of the invoice as well as listed on the website. Work at it from that end. File a dispute with the credit card company. Get started on this today!

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