- Report: #1121131
Report - Rebuttal - Arbitrate
Complaint Review: AVAS FLOWERS
AVAS FLOWERS300 Corporate Drive MAhWAH , New Jersey USA
AVAS FLOWERS TWO DELIVERIES -- BOTH WILTED AND UNACCEPTABLE MAhWAH New Jersey
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RECEIVED THE FIRST MIXED ARRANGEMENT AS A GIFT HOWEVER, THE FLOWERS WERE WILTED AND LOOK LIKE A DISCOUNT, OUT OF DATE BOUQUET YOU'D FIND AT A GROCERY STORE.
I CALLED AVAS CUSTOMER SERVICE TO COMPLAIN AND THE REPRESENTATIVE WAS VERY POLITE AND APOLOGETIC SAYING THEY'D SEND A REPLACEMENT.
THE NEXT DAY THE SECOND ARRANGEMENT ARRIVED AND WAS JUST AS WILTED AND UNATTRACTIVE AS THE FIRST ONE. MOST OF THE FLOWERS FROM THE FIRST ARRANGEMENT HAD DIED BY THE SECOND DAY AND HAD TO BE THROWN OUT DESPITE BEING PUT IN THE SOLUTION PROVIDED AND HAVING THE ENDS TRIMMED.
SORRY, BUT I THINK THIS PLACE IS A RIP OFF AND SOMEHOW ARRANGES TO HAVE ONLY GLOWING REVIEWS POSTED. NOT SURE HOW IT DOES THAT BUT I'D NEVER RECOMMEND THIS OUTFIT.
This report was posted on Ripoff Report on 02/05/2014 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/AVAS-FLOWERS/MAhWAH-New-Jersey-07430/AVAS-FLOWERS-TWO-DELIVERIES-BOTH-WILTED-AND-UNACCEPTABLE-MAhWAH-New-Jersey-1121131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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