Complaint Review: Avast software - Internet
- Avast software Internet USA
- Phone: 00 420 274 005 777
- Web: https://www.avast.com
- Category: Unusual Rip-Off
Avast software s.r.o. Charged for an annual subscription service two months ago. They changed the product and now give it away free. Refuse to refund anything. Prague, however many exist around the world. Internet
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On 12/8/15 I purchased an annual subscription for the antivirus program via Google Play. Details as follows: Order number: GPA.1372-7025-4288-84125 Order date: Dec 8, 2015 12:06:17 PM CST Item Price Yearly V4 (Mobile Security & Antivirus) $14.99/year Yearly Subscription - Auto Renews on Dec 8, 2016 Tax: $0.00 Total: $14.99/year Payment method: Visa-5649 By subscribing you authorize us to charge you the subscription cost (currently $14.99/year) automatically, charged yearly to the payment method provided. You can cancel at any time (learn more). Questions? Contact AVAST Software s.r.o.. On 1/28/16 at 7:31 AM Google sent me the following email: Your Mobile Security & Antivirus subscription from AVAST Software s.r.o. on Google Play has been canceled. No refunds will be issued (Refund Policy). Your subscription will remain active through Dec 8, 2016. Order number: GPA.1372-7025-4288-84125 Order date: Dec 8, 2015 10:06:18 AM PST At 8:34 AM Avast sent an email informing the same. The new product lacked a firewall, which was vital to my decision to purchase. They claim to offer a free VPN, but this is of no use as I already subscribe with a more reputable company. I'm suspicious that the personal information they obtained from my subscription is now being sold to third parties for their own profit, in addition to all the subscriber fees they refuse to refund.
This report was posted on Ripoff Report on 02/02/2016 10:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avast-software/internet/avast-software-sro-charged-for-an-annual-subscription-service-two-months-ago-they-cha-1284534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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