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Report: #1280783

Complaint Review: AVAST - Internet

  • Submitted:
  • Updated:
  • Reported By: Janel — Ocala Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • AVAST Internet USA

AVAST Avast safezone Doesnt work: Cant run it: Company wants money to fix: Company wil not respond for refund. Internet

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For years I have used free avast security, seemed very good to me. I order pc clearner from them last year, not free, had problems but didnt really think about it when a pop up with my renewal to free avast came up.  I ordered avast safe zone for $19.99 to upgrade from free. Days later I tried to scan my computer but I cant figure out how to use it.  Bottom line is you cant find a phone number for them and if you do its customer service hell!

You cant understand them! I was hung up on twice, transfered once and put on hold for my last attempt. They did tell me before hanging up on me that it would cost me more money for them to fix the problem. I have been trying to get my money back with you luck yet.  Going through my bank now. 

This report was posted on Ripoff Report on 01/18/2016 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avast/internet/avast-avast-safezone-doesnt-work-cant-run-it-company-wants-money-to-fix-company-wil-no-1280783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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