- Report: #1149783
Report - Rebuttal - Arbitrate
Complaint Review: AVG Anti-Virus Software
AVG Anti-Virus Software149 Bluxome San Francisco, California USA
AVG Anti-Virus Software Unable to install, sent in circles for help, want you to pay $14,99 for remote installation San Francisco California
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I have used AVG Anti-Virus for years. Today I purchased a new subscription for a new computer. After going around in circles with their support site(s) and forums, I have been unable to install any version of the software they offer. All roads lead back to paying an additional $14.99 for remote installation by their experts. The link in their error message links directly to the site requesting additional payment. I regard this as a fraudulently effort to get additional payment.
This report was posted on Ripoff Report on 05/26/2014 06:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/AVG-Anti-Virus-Software/San-Francisco-California-94107/AVG-Anti-Virus-Software-Unable-to-install-sent-in-circles-for-help-want-you-to-pay-14-1149783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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